X10D — GCC as a Service

Your Global Capability Center, Delivered with Speed, Precision

3X faster
turnarounds 

30–40%
operational efficiency 

24/7 AI-led
backbone 

Building a GCC shouldn’t take years or drain leadership bandwidth. 

With X10D, Inspiredge delivers end-to-end GCC setup, operations, and scale-powered by our ecosystem of 2M+ sq ft workspace, AI-driven operational intelligence, and 12+ years of execution excellence. 

You focus on your global vision. 

We build the engine that gets you there. 

Why  X10D?

GCC-as-a-Service is ideal for a wide range of businesses looking to optimize their global operations, especially those seeking cost-effective, scalable solutions in key business areas. Here are some types of organizations that can benefit:

30–120 day
GCC readiness
1
AI-enabled
operations
2
85–95%
onboarding success
3
Global enterprises streamline IT, finance, HR, and R&D operations.
Tech firms scale R&D, development and support for 24/7 operations.
Back-office operations, compliance and secure analytics functions.
Startups scale rapidly without heavy capital investment.
Support research, trials, and patient data operations.
Manage logistics, support, retail operations and analytics.
4
Secure, scalable
infrastructure
5
Predictable costs
& faster turnarounds
6
End-to-end governance
& compliance
30–120 day GCC readiness

Global enterprises streamline IT, finance, HR, and R&D operations

AI-enabled operations

Tech firms scale R&D, development and support for 24/7 operations

85–95% onboarding success

Back-office operations, compliance and secure analytics functions

Secure, scalable infrastructure

Startups scale rapidly without heavy capital investment

Predictable costs & faster turnarounds

Support research, trials, and patient data operations

End-to-end governance & compliance

Manage logistics, support, retail operations and analytics

GCC Model & Design

  • Market intelligence & feasibility 
  • Operating model blueprint 
  • Functional & skill mapping 
  • Location analysis 
  • Cost modelling 
  • Risk assessment 

Setup & Establishment

  • Legal & entity registration 
  • Statutory compliance 
  • Tax & regulatory alignment 
  • Workspace design & facility setup 
  • Secure IT infrastructure setup
  • Brand, culture & onboarding framework 

GCC Operations

  • Talent acquisition & lifecycle management 
  • HR, payroll & employee experience 
  • Governance, SLAs & KPIs 
  • IT onsite support 
  • Transition management 
  • Process documentation & SOPs 

Optimization & Scale

  • Process reengineering 
  • Cross-functional automation 
  • AI-led operational optimization 
  • Advanced analytics & BI dashboards 
  • Multi-city expansion 
  • COE buildouts & leadership scaling 

A Proven Framework With Flexible Engagement Built for Your GCC Journey

Our X10D Playbook provides a proven framework for building high-performing GCCs, supported by flexible engagement models tailored to your maturity, budget, and pace

How We Deliver: The X10D Playbook 

Every successful GCC we’ve built follows one proven path - our X10D GCC Playbook, a structured framework refined across industries and geographies

Explore the Full X10D Playbook 

Flexible Ways to Engage with Us 

Organizations have different maturity levels, cost priorities, and speed requirements. Our engagement models let you choose the path that fits your strategy

View All Engagement Models

Enabling Scalable GCCs With AI-Driven Efficiency

X10D integrates Agentic AI across the GCC lifecycle: 

What To Expect?

30–40%

Cost savings over
traditional models

3x

Faster process
turnaround times

25–30%

Reduction in manual
workload

24x7

AI monitoring
of SLAs & performance

Predictive hiring & attrition modeling 

Bot-driven onboarding & HR workflows 

AI-led SLA governance 

Predictive IT maintenance & self-healing systems 

Unified BI dashboards

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Our Success Story in Unified Communications

Discover how we successfully contributed to a transformative project in the Unified Communications industry, enhancing seamless connectivity and collaboration. Our tailored approach empowered the client with innovative solutions for improved efficiency and user experience.

Overview

US-based largest system integrator in Unified communications, with 20 Billion revenue and over 17000 customer base is looking for a GICC.

Flexible Model – 18-month BOT

Client wants to build, operate, stabilise and transfer the GICC to the Indian entity in 18 months. 5 tier level 12 different skillsets, 300+ engineers in the Unified Communications & Security space, coordinating with 9 departments in the USA. Used a sprint model to save time while the full scoping was in progress. Internal Capabilities & Market Access helped us achieve the timelines with a minimal dropouts.
30 Days

Members
Onboarded

60 Days

Infrastructure
Was Ready

85 %

Onboarding
Success Rate

1
1

Achieved 100% KPIs 95% of the time in 6 months

2
2

Transitioned 99.9% of the team (just one dropout)

3
3

85% of the tech team, 90% of back-office team

4
4

50% of project management team

Diverse Industry Ecosystem & Experience​

From Finance to Healthcare, our partners in ecosystem have excelled across industries from their professional journey, bringing a wealth of knowledge to solve complex challenges. Count on our diverse experience to add unmatched value to your business
Healthcare

Office Workspace

Healthcare Company

Overview

Leading Health Care Company looking to leverage the global talent and distribute the critical activities to multiple locations.

114
days

First location went live

135
days

Second location went live

100%
success

Scope was completed with WOW experience

4000 People, 2 Locations

BOT of 350+ people and flexible services model for rest of the people in two locations. Built around 2 lac+ sq. feet office space in these two locations to meet the requirements
Services Offered: Infra & legal.

BFSI

Office Workspace

Banking, Financial Services, and Insurance (BFSI)

Overview

One of the leading companies in BFSI industry was looking to leverage the global talent and distribute the critical activities at more than 1 location.

65
days

First location went live

80
days

Second location went live

645 People, 2 Locations

BOT of 175 people and comprehensive GCC for rest of the people in two locations. Built around 30500 sq. feet office space in these two locations to meet the requirements.

Diagnostics IT & Research

Office Workspace

Diagnostic It & Research Company

Overview

To utilize country's strong scientific talent and research capabilities, this client wants to setup their presence in India with ~1000 people.

60
days

Phase 1
Setup


90
days

Phase 2
Setup

745 People, 2 phases – 1 location

40000 sq. feet Infra was setup in a record time of 60 days for phase 1 and 90 days for phase 2.

Let’s Build Your GCC the X10D Way

Fast. Predictable. AI-Driven. Scalable
Talk to our GCC Strategy Office